Our Story: Leading Medical Equipment Supplier
Healthward Technology Inc. is a benchmark company in comprehensive medical solutions, specializing in medical furniture, rehabilitation care, pre-hospital rescue, and operating room equipment. With our commitment to innovation and quality, Healthward has become a trusted name in the healthcare industry. Headquartered in the United States, we passionately design and deliver cutting-edge medical equipment to hospitals and healthcare facilities worldwide.
Design Innovation
Our designers have always maintain close communication with medical service providers, to help them providing better solutions to their patients. With long-standing experience in product structure and functional experience, we continue to forge ahead with innovation and play a vital role in helping medical service providers to improve the quality of care.
Manufacturing Innovation
As a pioneer in the field of medical furniture, we always choose branded suppliers strictly to ensure the safety and reliability of raw material. We adopt robot welding, automatic epoxy coating, efficient assembly line, dedicated operator, rigorous quality control, only to guarantee our commitment on quality.
Research Innovation
We own an independent research and development center. Since its inception, each year we invest 10% of our annual profits in R&D, launch 10 new products and apply at least 10 patented technologies on average, which leads us to continuously define the quality of medical products and new standards of efficiency.
Maintenance Innovation
We have more than 50 engineers, and qualified service term that composed of professional subcontractors, trained technicians, and after-sale staff. They are experienced and have excellent skills, not only to respond each service request on time, but also precaution every detail in equipment operation, always focus on products safely.
Service Innovation
We have a complete service architecture: online customer service center 7 days x 24 hours, complete spare parts warehouse, advanced CRM system, precautionary service, etc. No matter where the customer is, our service will always be at hand.
Certifications
FAQs
Q1: What quality requirements does your company meet?
A: We have over 20 certifications, as ISO-9001/13485/14001/18001, European CE, North American FDA, Russian Federal Registration and Brazilian Health Regulatory Agency.
We also meet the 93/42/EEC and IEC60601 safety standards.
In addition to having 131 patents registered, we are constantly developing and implementing new standards for product quality and service efficiency.
Q2: What warranty do your products have?
A: We provide a standard 1 year warranty, optional to be increased.
1% free parts of the total quantity will be provided together with goods.
The product that is damaged or fails due to the manufacturing problem within one year after the purchasing date will gain free spare parts and assembling drawings from the company.
Beyond the maintenance period, we will charge the accessories, but the technical service is still free.
Q3: What is your delivery time?
A: Our standard delivery time is 28 days.
Q4: What payment options do you offer?
A: We are flexible in terms of payment. We can do LC, TT, DP, even credit, after auditing the customer.
Q5: Do you offer OEM service?
A: Yes, we have a qualified R&D team to carry out customized projects. You just need to provide us with your own specifications.
Q6: Do you have different motor options?
A: Yes, we have different brands of motors, as Linak, Timotion, Dewert or Jiechang.
Q7: Is the color on headboard/footboard and ABS side rail optional?
Q7: Is the color on headboard/footboard and ABS side rail optional?
Q8: Can I see your products personally?
A: You are welcome to our 2,000 m2 of showrooms in our factory in China (150 km from Shanghai).
In addition, we annually attend numerous international exhibitions where we present our products, such as Arab Health (United Arab Emirates), North Africa Health (Egypt), CMEF (Shanghai), German Medica (Germany), Medic West Africa (Nigeria), Medic East Africa (Kenya), Pharmedi (Vietnam), Hospitalar (Brazil), Medical Expo (Morocco), etc.